Welcome to Holiday Inn Unawatuna. By accessing our website, making a reservation, or staying at our hotel, you agree to the following Terms & Conditions. Please read them carefully before confirming your booking.

1. Reservations & Bookings

• All reservations are subject to availability at the time of booking.

• Guests must provide accurate personal and contact information when making a reservation.

• Confirmation of booking will be provided via email or phone once the reservation is accepted.

2. Check-In & Check-Out

• Check-in time: From 2:00 PM

• Check-out time: By 11:00 AM

• Early check-in or late check-out requests are subject to availability and may incur additional charges.

3. Payments

• Payment terms will be communicated at the time of booking.

• Accepted payment methods may include cash or other available payment options at the hotel.

• Any additional services or extras used during the stay must be settled before check-out.

4. Cancellation & No-Show Policy

• Cancellation policies may vary depending on the booking type or season.

• Failure to arrive on the scheduled check-in date without prior notice may be considered a no-show and may result in charges.

• Guests are advised to contact us directly for cancellation or modification requests.

5. Guest Responsibilities

• Guests are expected to respect hotel property, staff, and other guests at all times.

• Any damage to hotel property caused by a guest may result in additional charges.

• Illegal activities, disruptive behavior, or violation of hotel rules may result in immediate termination of stay without refund.

6. Children & Extra Beds

• Children are welcome at Holiday Inn Unawatuna.

• Extra beds or cribs are subject to availability and may incur additional charges.

• Please inform us in advance if extra bedding is required.

7. Smoking Policy

• Smoking is not permitted inside rooms unless otherwise specified.

• Guests may use designated smoking areas where available.

8. Liability Disclaimer

• Holiday Inn Unawatuna is not responsible for loss, theft, or damage to guests’ personal belongings.

• Guests are advised to keep valuables secure during their stay.

9. Website Information

• While we strive to keep all information on our website accurate and up to date, errors or changes may occur without prior notice.

• Images and descriptions are for reference purposes only.

10. Changes to Terms & Conditions

Holiday Inn Unawatuna reserves the right to modify these Terms & Conditions at any time. Updates will be published on this page and will take effect immediately upon posting.

11. Contact Information

For questions or clarifications regarding these Terms & Conditions, please contact us:

Phone: +94 77 792 0223
Email: info@holidayinnunawatuna.com