At Holiday Inn Unawatuna, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

1. Information We Collect

We may collect personal information when you:

• Make an inquiry or reservation

• Contact us via email, phone, or contact forms

• Subscribe to updates or promotions

This information may include:

• Your name

• Email address

• Phone number

• Reservation details or special requests

2. How We Use Your Information

The information we collect is used to:

• Process reservations and respond to inquiries

• Provide customer support and improve our services

• Communicate important updates related to your stay

• Ensure smooth hotel operations and guest satisfaction

We do not sell, rent, or trade your personal information to third parties.

3. Data Protection & Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no online transmission is 100% secure.

4. Cookies & Website Analytics

Our website may use cookies to enhance user experience and analyze website traffic. Cookies help us understand how visitors use our site so we can improve functionality and content. You may disable cookies through your browser settings if you prefer.

5. Third-Party Services

Our website may include links to third-party services such as maps, booking engines, or social media platforms. We are not responsible for the privacy practices of these external websites and encourage you to review their policies separately.

6. Your Rights

You have the right to:

• Request access to your personal information

• Ask for corrections or updates to your data

• Request deletion of your information, subject to legal or operational requirements

7. Changes to This Policy

Holiday Inn Unawatuna may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website indicates acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Phone: +94 77 792 0223
Email: info@holidayinnunawatuna.com